Issues

Minimize & Restoring

When restoring the window after minimizing, the interface sometimes doesn't refresh.

 Until this is fixed, 2 solutions are:

• pressing any navigation light. preferably the one already selected to avoid navigation to another area

• pressing down & holding the minimize button, then moving the mouse pointer away from the button & then, releasing it.

Anti-Virus Protection inaccuracy

• Download is missing
• Warning received

The 2 above issues are caused usually because of the following:

Some Anti-Virus Protection software will flag the installer simply because it doesn't recognize it before considering a scan. Because of this it may auto-delete it.

 The installer was checked and verified as clean and will not cause any harm.

Solve Auto-deletion problem

This is a commonly discussed issue with Norton. What has to be done is temporarily disabling a specific feature.

How to fix this issue with Norton: (from the Norton Website)

To turn off Download Intelligence

1. In the Norton AntiVirus main window, click Settings.
2. In the Settings window, click the Network tab.
3. In the left pane, click Download Intelligence.
4. In the Download Intelligence row, move the On/Off switch to the right to the Off position.
5. In the Settings window, click Apply.
6. In the Security Request dialog box, in the Select the duration drop-down list, select how long you want to turn off Download Insight, and then click OK.
7. In the Settings window, click Apply, and then click OK.

To turn on Download Intelligence

1. In the Norton AntiVirus main window, click Settings.
2. In the Settings window, click the Network tab.
3. In the left pane, click Download Intelligence.
4. In the Download Intelligence row, move the On/Off switch to the left to the On position.
5. In the Settings window, click Apply, and then click OK.